If you visit one of our stores you will notice that we have put in place health and safety measures to keep both our customers and our team safe and well. We have implemented the following measures at our stores in accordance with COVID-19 legislation:
- Disinfect hands upon entering the store
- Wear a face covering while inside the store
- Only a limited number of customers will be allowed to enter (remaining customers will be asked to stay outside)
- Recommended coming to our stores prepared with specific accessories or bikes in mind to purchase. Our website offers items that are available in our stores. Please browse on-line within our digital showroom as there is no opportunity to browse our physical showrooms at this time.
- Employees and customers must respect the 2-meter social distancing standard
- Digital payment methods always encouraged.
- We are currently experiencing unprecedented amounts or orders
*Please bring patience and understanding with you when you visit our stores.
A message to our customers: COVID-19 response
During this challenging time, Gears has remained open. We respectfully ask that you have a bike or item in mind for purchase when you come. We will not be able to support browsing or test rides in our stores due to COVID-19 precautions. You may visit us online to view our:
- Large selection of bicycles and accessories
- Live Chat with a Sales Professional
- Find The Right Bike Form
- Mobile Services (temporarily unavailable)
*Please be patient with our response time 0-24hrs.
We are at the doorstep of our busiest time of year, with limited staff and technicians. Services have been modified to ensure our teams and customers safety while doing our best to serve the needs of cyclists.
If you visit one of our stores you will notice that we have put in place health and safety measures to keep both our customers and our team safe and well.
Current Shop Hours :
- Weekdays, 10am to 6pm
- Saturday, 10am to 6pm
- Sunday, 11am to 5pm
- GEARS Canary, 416-855-4327
- GEARS Leaside, 647-729-2500
- GEARS Mississauga, 905-271-2400
- GEARS Oakville, 289-291-0850
We are limiting the number of customers inside our stores to support social distancing. We have also created designated pathways and spaces inside our stores to allow both customer and team member to remain at least 6 feet apart (Health Ontario). We have also created designated waiting areas outside our stores that maintain social distancing.
Inside our stores we have provided hand sanitizer for our customers and our team is versed in the COVID-19 precautions required by Health Ontario and WHO.
If you are feeling unwell, have had exposure to someone who tested positive for COVID-19 or you have just returned from outside Canada, we ask that you follow the Health Canada guidelines for self-quarantine at home.
Thank-you for your patience and your patronage. We will get through this together.