Gears : Mobile Service

GEARS : Mobile Service

Built from a position of always looking at how we can make our Technical Services available and convenient to our ever-expanding clientele, Gear Mobile represents the next wave of offerings with a complete pick-up and delivery, service model. No longer do you need to get your bike to the service shop, we’ll now come to you.

Care and consideration is top of mind with this new service offering. Our drivers, staff, and technicians are focused on ensuring your bike is transported with the utmost attention to detail satisfaction and customer service. Your bike will be picked up, serviced or repaired. and then delivered back to your home or office ready to ride. We worry about the details, so you won’t have to.

Book Online

No time to drop off your bike at one of our stores? Having a hard time getting your bike in your car? We get it!

We launched Gears Mobile Service to take the hassle out of getting your bike serviced. Simply book your service online and we will dispatch our Mobile Service driver to pick up your bike at your home or office.

You can book one of our service packages, or have our team of mechanics inspect your bike and fix a specific problem.

Bike Pick-up

Our Gears Mobile Service driver will stop by during your scheduled two-hour pick-up window to pick up your bike. You will receive a text notification with an estimated arrival time as soon as the driver is on route to your address.

We will pick up your bike at your doorstep (or garage), carefully load it into our Gears Van and drive it to our service centre.

Detailed Service Estimate

Our team of experienced mechanics will inspect your bike when it arrives at our service centre. We will review the condition of your bike  (brake pads, tires, cables etc.) and your service request to draft a detailed service estimate.

We will call you to discuss the detailed service estimate and confirm the work you would like us to do on your bike. During this call, we will confirm how long it will take to complete your service and schedule in your Gears Mobile Service drop-off.

Gears Bike Shop Service

After confirming your service request our mechanics will take care of your bike. It usually takes one business day to complete the service if we have all the parts you need in stock.

We carry a large inventory of parts from all leading brands including Shimano, SRAM, and Campagnolo. If we don’t have the part you need in stock we can easily order it. This usually ads 2 to 3 business days to the time.

Bike Drop-off

We will schedule a date and time to drop-off your bike during the service confirmation call.

Our Gears Mobile Service driver will pick-up your bike at our service centre and drop it off at your home or office during the scheduled timeframe. You will receive a text notification with an estimated arrival time as soon as the driver is on route to your address.